Djúpið
(“The Deep”)
Every voyage leaves knowledge in its wake. The Vikings carved what they learned into stone — not for themselves, but for those who would follow. The runes on these walls aren't decoration. They're hard-won wisdom, left by those who made the journey before you, so you don't have to learn everything the hard way.
This is where the craft goes deeper than process and protocol. The thinking behind the practice, the writing behind the methodology, and the broader conversation about where Conversation Design is headed — and what's at stake if we get it wrong.
From the Celtic Viking’s own rune carvings:
Blind Trust: Perils and Pitfalls of Generative AI (And How to Avoid Them)
(Clicking this link will download the PDF file.)
Apples & Oranges; Basketballs & Kumquats
(Why you don’twant your developers doing your prompt engineering)
Implicit Bias in Generative AI
Collecting Names in a Voicebot
Recommended reading from external sources:
LLMs Machine Learning, and Food! (When AI Gets Tasty)
What Are Large Language Model (LLM) Agents and Autonomous Agents?
What is Retrieval-Augmented Generation (RAG)?
Brain Waves Synchronize When People Interact
How We Talk: The Inner Workings of Conversation ($$$)
Talk: The Science of Conversation ($$$)
Consensus-building conversation leads to neural alignment ($$$)