Understanding the
Conversation Design Process
7. Post-Deployment
Iterative refinement and tuning
Follow up with client, to determine immediate and intermediate follow-on updates / changes needed
Monitor and refine post-prod results
Might be defined as ongoing “success criteria”
Capture this even if not formally specified or required
NL: collate unhandled user utterances, summative unhandled use cases, create NL Performance Reports
Document internally generated feature suggestions
Collate, organize, categorize, prioritize
Hand off to Sales, for presentation to the client
Internal Project Retrospective
Need not be “Agile-compliant” — it’s for learning, not for compliance with a specified ritual